CX Masters Podcast Series #5: Annette Franz, CX Journey
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
B2B Blog
Our Mission at B2B International
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
The Importance of a Consistent Customer Experience
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
CX Masters Podcast Series #4: James Dodkins, Rockstar CX
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
[Upcoming Webinars] Creating the Ultimate Customer Experience: An In-Depth Look Across Key B2B Industries
Summary In November, B2B International and Merkle B2B launched Brand Superpowers for Ultimate B2B Customer Experiences, a report drawing from…
CX Masters Podcast Series #3: Bruce Temkin, Qualtrics XM Institute
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
CX Masters Podcast Series #2: Ian Golding, Customer Experience Consultancy
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
4 Steps to Establishing Stronger Emotional Connections With Your Customers
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
Why Customer Complaints Are a Gift
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
CX Masters Podcast Series #1: Colin Shaw, Beyond Philosophy
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…