CX Practitioners Podcast Series #2: Lisa Best, Kemira
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of B2B markets…
B2B Blog
CX Practitioners Podcast Series #1: Shaun Myers, Brenntag
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of B2B markets…
A 6-Step Process to Creating a Superior Customer Experience From the Inside Out
Our recent research shows that the majority of B2B business leaders feel that understanding their customers is a focus area…
CX Masters Podcast Series: Catch up on Episodes 1-6
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
CX Masters Podcast Series #6: Blake Morgan, Customer Experience Futurist
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
CX Masters Podcast Series #5: Annette Franz, CX Journey
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
Our Mission at B2B International
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
The Importance of a Consistent Customer Experience
Part of our Micro-Lessons series giving you the most important lessons in B2B marketing, designed to be read in 60…
CX Masters Podcast Series #4: James Dodkins, Rockstar CX
The B2B Insights Podcast Channel was created to help marketing and insights professionals navigate the rapidly-changing world of b2b markets…
[Upcoming Webinars] Creating the Ultimate Customer Experience: An In-Depth Look Across Key B2B Industries
Summary In November, B2B International and Merkle B2B launched Brand Superpowers for Ultimate B2B Customer Experiences, a report drawing from…