Keep the First Aid Kit Handy

A couple of news items caught our attention this week. The first was the social media furore which kicked off on Monday when two teenage girls, dressed in leggings, were prevented from boarding a United Airlines flight. They were stopped at the gate ...

April 2017 / Written by B2B International

Is There Such a Thing as a Three Question Survey?

It isn’t unusual for a client to contact us and say that they want a quick and dirty survey with just three questions – or at least a small number of questions. We know what they mean. Typically the questions will be: “How likely would ...

April 2017 / Written by B2B International

The Value of the B2B Brand

At the start of this month we welcomed a number of b2b brand leaders to an event in Central London to discuss the topic of ‘the value of the b2b brand’. This was a joint event with brand valuation consultancy Brand Finance, who we have worked in ...

March 2017 / Written by B2B International

The KANO Framework: How to Get Some Excitement in Your Products

Today, just as a little game, we are going to imagine that we are manufacturers of water pumps. That’s a good old boring b2b product if ever there was one. Let’s imagine you had a magic wand and you could ask it to improve your water pump...

March 2017 / Written by B2B International

Can Speed Dating Help Market Researchers?

Fast and slow – yes, that’s how our minds work. We make quick and intuitive decisions which ultimately get rationalised and modified over time. However, those first impressions are really important. They bias everything else. It is the basis ...

February 2017 / Written by B2B International

Love Is in the Air

Well folks, it is here. It’s Valentine’s Day and we must think about love. Or should we? For goodness sake, what part does love play in business to business marketing? Some people think it does. In 2003, Jimmy Lee, a Vice Chairman of JP Morga...

February 2017 / Written by B2B International

Six Honest Serving Men

Today we have a philosophical question for you. Of the following questions, which do you think are the most important in market research surveys – what, who, where, when, why and how (we call them the 5Ws + 1H)? Here at B2B International we are for...

February 2017 / Written by B2B International

What’s in a Name? The Value of the Trump Brand

Donald Trump by Gage Skidmore – flickr (CC BY 2.0) Last week we were interviewed by NPR, a radio franchise in the US listened to by more than 20 million people. They had picked up on a point made by Donald Trump’s lawyer that the value of...

January 2017 / Written by B2B International

Ask the Right Question of the Right Person – or Get a Bum Steer

Let us begin today’s blog with a simple question – “When asked in a survey, what percentage of people in your country do you think said they are happy?”. No cheating, write the figure down. The answers to this question we show in ...

January 2017 / Written by B2B International